Trends in smartphone technology for yacht charter
In conclusion, here’s to another wonderful year ahead! Thank you for making a difference with 1-800 Yacht Charters!
This entry was posted in Good Times Educational and tagged Jana Sheeder, Make A Difference, Sustainable Products, president of 1-800 Yacht Charters, recycle, give back, repurpose, Reduce, rethink, 1-800 Yacht Charters, Reuse, save the earth, eco-friendly, Gadgets
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The success of a mega yacht charter, indeed the entire yacht charter season of a superyacht, depends on one thing. Specifically, the ability of the vessel’s crew to meet the needs of the paying customers. The best cruising grounds and good weather matter little. Especially if the megayacht charter crew does not provide excellent service.
A luxury yacht charter client should be treated the same as you would treat the owner. The only difference is that the crew knows the preferences of an owner (e.g. his or her favorite restaurants, the time he or she likes to wake up in the morning, etc.). The crew does not know these preferences for a new mega yacht charter client.
This provides the crew with a challenge – to ensure that they learn as quickly as possible what the client expects to gain from the Mediterranean yacht charter experience.
It all comes down to this – the happiness of the lead charterer and his family and guests hinges on the effort expended by the staff of the superyacht, especially the Chief Stewardess and the Chef.
A good skipper will introduce the stewardess and chef to the lead charter client early on in the charter. This way, the stew can get a feeling of the level of service or distance expected by the customer, and the chef can get a sense of the level or formality needed with each meal presentation.
Whether a Mediterranean yacht charter or a Caribbean yacht charter, the captain’s role is challenging. He is legally bound to ensure the safety of the guests and crew and he has a priority to ensure that the owner’s property is safeguarded. At the same time, he has to keep the charter guests happy while they are on board, since the paying guests have a significant degree of freedom to decide the nature of the charter.
It is a delicate balancing act to ensure the clients’ demands do not compromise the crew.
The skipper must also comply with the laws of the territorial waters through which the superyacht passes, with particular importance placed on drug restrictions. The captain must impose his authority in the event of discovering the use of recreational drugs. In all superyacht cruising areas, this is illegal. The captain is potentially liable for any breach of the laws. Additionally, in many jurisdictions, the discovery of recreational drugs on board can result in the confiscation of the vessel by the local authorities.
It is essential that the captain ensures that all charter guests (and crew) obey these laws. Should there be an issue with this, the captain may need to refer to the owner/broker to agree on termination of a specific charter. Charter agreements provide the captain with full authority to prohibit the use of recreational drugs by the charter guests.
A seasoned yacht charter broker understands this delicate balancing act faced by a charter captain and crew. If the broker has previously handled a particular client on another vessel, he or she will discuss the characteristics of the client with the new captain, as well as the chef and stewardess.
Brokers also try to gather as much personal information about the charterer by means of a preference sheet. On such forms, the clients can spell out their food and beverage likes and dislikes as well as the recreational pursuits they hope to enjoy during the trip (shopping, swimming, quietly reading a good book, etc.). Such preference sheets help give the crew a deeper understanding of the charter guests desires and expectations.
At the conclusion of the luxury mega yacht charter vacation, it is equally important for the crew and broker to discuss the trip.
Per Jana Sheeder, President of 1-800 Yacht Charters,
“We ensure that all goes well during a charter, then we follow up after the charter to make sure that all details were perfect for the clients. Personalized and prompt customer service is critical to us. Our clients depend on our having everything organized before, during, and after their superyacht experience as they live their own lives. There is no second guessing in our service. It’s critical to us to make sure that everything was perfect so that we know for their repeat charters. There is no excuse for not providing perfect service to discriminating clientele;” thus, the feedback of the captain and senior crew enables the broker to build up a comprehensive picture of the client’s preferences for future engagements.
The captain, crew, broker and customer work together. It is a perfect combination. The odds are quite high for a successful and memorable holiday at sea. That is The Superyacht Experience™ – created by 1-800 Yacht Charters.
This entry was posted in News Educational and tagged yacht charter broker, customer service, 5 star service, 1-800 Yacht Charters, five star service, megayacht charter, private luxury yacht charter, Mediterranean yacht charter, Jana Sheeder, 1800yachtcharters, crew
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Hoping to take advantage of the growing popularity of non-traditional cruising grounds for Mediterranean yacht charters, the €350 million Euro Cyprus Limassol Marina is nearing completion and will be fully-operational in the first half of 2014.
The first yachts set to arrive in March. The commercial area will open its doors to the public in June, 2014.
This is special because a superyacht marina is desperately needed in this area. Both owners and charter guests benefit from the marina.
COMPANY PRESIDENT COMMENTS
Jana Sheeder, President and Owner of SailAway Yacht Charters and 1-800 Yacht Charters is eager to offer a new port of call to her repeat clients.
“This is the first superyacht marina in Cyprus, a country located at the crossroads of three continents,” says Sheeder. “Limassol is a city with international panache, and the marina is located in the heart of this community. The berths are directly attached to adjacent villas, making this an ideal location for a shore-and-sea holiday.”
The marina will have 650 berths. In specific, for vessels up to 115 meters (377 feet) in length.
“We hope to see some of our more popular Eastern Mediterranean yachts now pass through Cyprus,” says Sheeder. Yachts often seen in this region include 2011 Benetti yacht charter vessel motor yacht DIAMONDS ARE FOREVER, and 2010 sail yacht KOKOMO.
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This entry was posted in Yacht Charter Destinations Educational and tagged diamonds are forever, Superyacht Marina Cyprus, Kokomo, Cyprus yacht charters, mediterranean yacht charters, Limassol Marina, 1-800 Yacht Charters, Jana Sheeder, president of 1-800 Yacht Charters, Superyacht Marina
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There is an old saying in football. When your team is on offense, “take what the defense gives you.” In other words, make the most of the opportunities that come your way.
No one understands that mentality more than our head honcho, Jana Sheeder, President of 1-800 Yacht Charters.
Every President’s Day weekend, #Jana rallies our team, and we invade the Miami Yacht Show. The show is held in Miami Beach, Florida. This year’s show runs from February 15 – 19, 2018.
The Miami Yacht Show is known predominately as a “sales” show. Few yacht charter brokers attend. They prefer to wait until the charter-only show season in late Spring. What they don’t realize, and Jana does, makes her a leader in the industry. Multiple charter yachts quietly list for sale. They attend shows like #Miami before entering the charter season.
Sheeder and her team use this opportunity to inspect yachts and interview crews privately. Competitors cannot try to eavesdrop on our conversations. They are not in attendance! Fewer distractions and interruptions enable us to spend quality time with the crews. Firstly, we discuss our past charters. Secondly, we plan fresh itineraries and activities for guests. We look for ways to deliver a unique #Superyacht Experience to our repeat and new clients.
Of course, having more time to see the yachts only matters if you can get to the yachts – a tall task when the superyachts are spread across Miami Beach in two locations – one in front of the classic hotels along Collins Avenue, and the other 4 miles to the south, at Jungle Island Deep Harbor Marina.
Anyone who has visited Miami Beach during the yacht show knows the roadways are snarled by heavy vehicle congestion. It can literally take an hour in traffic to travel just one mile along Collins Avenue, with drivers cruising slowly to gawk at and take photos of the hundreds of yachts docked just feet away from the roadway. Whether in a taxi, Uber, Lyft, or private car – it’s all the same: traffic, traffic, traffic…
Fortunately for us, Jana developed the ultimate solution to avoid gridlock – we zip around the marinas and pull up at the docks via boat! Professional, fun, and unique – wonder what she has up her sleeve for the future?
We use limousines and suv’s at every show to cater to clients. Cars and traffic do not mix.
For this year’s show, we used a Jupiter 31 center console model (after our Van Dutch 55 had mechanical problems). [Side bar: The Van Dutch is a stylish cruiser, and some of our superyacht clients had flown in to inspect several luxury yacht charter vessels with us. We thought they would be bummed not to cruise “in style” on the Van Dutch 55. Turns out they had a blast with Jana – roaring around Biscayne Bay in the fast Jupiter, and cruising up the Miami River for a dockside late lunch and sunset at the Casablanca Seafood Restaurant. A special bonus was the sighting of a manatee and dolphins! The Miami Magic…]
Some of our most popular charter yachts (and crews) came to town, including:
We also took the opportunity to inspect some brand new yachts for sale. Why would we look at yachts not currently in charter? Many buyers in the market for a brand new yacht will often buy a yacht, then enter it into the charter marketplace. If this is done after the boat show season, there may not be an opportunity to inspect the yacht for many months. We prefer to promote charter yachts that we have inspected, and while that’s not always the case, taking the time to look at popular, newly-built models increases the odds that we will see a new charter yacht before our competitors do. We’re always looking for ways to stay a step ahead!
Our favorite new model at this year’s show is the NAVETTA 33, from the custom series of yachts built by Italy’s Ferretti Yachts.
Ferretti has already sold ten hulls since the model was launched in 2017. After inspecting this yacht, it is easy to see why. The Navetta 33 Ferretti features a voluminous interior flooded with natural light through floor-to-ceiling windows. We walked through with one of our clients who has designed contemporary interiors for luxury suites in NBA arenas – and she was just as impressed!
So there you have it – another great yacht show for 1-800 Yacht Charters. Jana took our team (and our clients) on some of the most popular luxury yacht charter vessels found anywhere in the world. We also saw newly built yachts, and we’re anxious to see them enter the charter market.
Most importantly, we had the opportunity to spend quality time with our clients and share with them another aspect of our dedication to Delivering The Superyacht Experience…
This entry was posted in Yacht Charter Good Times Special Events and tagged Jana Sheeder, Quite Essential, newest yachts, Jupiter Center Console, president of 1-800 Yacht Charters, dockside dining, Miami Beach Boat Show, Van Dutch 55, Miami, Van Dutch, Double Down, manatee, Codecasa, dolphin, South Beach, Miami Yacht Show, 1-800 Yacht Charters, Ferretti Custom Line 33, special events, Bliss
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You would think Delivering The Superyacht Experience™ to boating clients would be pretty straightforward: A client expresses interest in a yacht for a family vacation. The charter broker presents several options. The client makes a selection.
In reality, it’s not nearly so clean and to the point. At least not for the handful of super-brokers who handle the world’s elite travelers.
Just ask luxury yacht charter maven Jana Sheeder, President of 1-800 Yacht Charters.
According to Sheeder, matching a yacht to the client’s budget is just the starting point.
“While our clients are most interested in a yacht’s layout, amenities, and price, we dig deeper – into the yacht’s registration, the nationalities of the crew, and any governmental regulations and laws that might impact the success of the charter and comfort and respect of our clients.”
In addition, Sheeder mentions the rules affecting yachts for hire in Spanish waters. “We’ve seen a significant increase in interest in Spain, particularly Balearic Islands yacht charter vacations,” says Sheeder. “Many yachts based in the South of France and Monaco are willing to deliver to the Balearics to accept theses charters. However, yachts not in possession of a Spanish charter license are at a significant disadvantage, and face restrictions as to where the charter can begin and end, and what nationalities are permitted in the crew. Something as simple as bringing on a Spanish resident to offer therapeutic massages to the charter guests could be a problem if the yacht is not licensed for charter in Spain.”
Sheeder and her staff monitor other licensing and legality issues. For instance:
“Not understating these regulations and laws can result in a negative experience for the charterer and guests, and in some cases increase the overall cost of the charter by 10% or more – a significant sum considering many charters are priced in the €500,000 to €1,000,000 per week range.”
Currently, Sheeder is monitoring the possible impact of French social security tax responsibilities on yacht crews. In March 2017, a decree was passed to require crewmembers and their non-French employers (the yacht owners) to make contributions to ENIM – the French mariners’ social security agency. Any yachts and crews spending more than 90 consecutive days in France or French waters are subject to the tax. The decree was suspended Sept 13, following a disastrous summer tourist season that saw France luxury yacht charter revenues plummet by 40%.
Sheeder is waiting to see if the decree is actually overturned in 2018, or if it will come back in a modified form. “These increased costs associated with crew wages end up being are passed on to the charterer, in the form of higher rates for yacht rentals,” says Sheeder. If the decree is reinstated, Sheeder plans to either offer her clients yachts with French crew, or to convince them to bypass French waters and charter elsewhere in the region.
Do affluent charter clients realize the level of detail involved in orchestrating a vacation on a superyacht? Sheeder chuckles at the question: “Probably not, but that’s fine with us. It’s like an attorney getting your traffic ticket dismissed in court. You don’t care how he or she does it – as long as you don’t have to pay the ticket! It’s a similar scenario for us – we obsess over the small details in order to deliver a memorable vacation experience to our clients. A pat on the back is nice, but a satisfied charterer who becomes a repeat customer is even better!”
This entry was posted in News Educational and tagged the superyacht experience, sustainability, 1-800 Yacht Charters, yacht charter Balearics, The Superyac, Personal Watercraft (PWC), rules, superbrokers, Superyacht Trends, VAT, super-broker, motoryacht charter, superyacht crew, maritime law, Jana Sheeder, social security, Monaco yacht charter, yacht crew, Laws, president of 1-800 Yacht Charters
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Motoryacht TAIL LIGHTS spends some time in the shipyard in Georgia. After that, the popular and highly successful charter yacht heads to the Bahamas in charter ready and bristol condition. Once complete, the 116 foot Azimut looks amazing and had lots of new toys and goods onboard to start her first charter in Nassau on November 21st.
A recent charter guest took the time to share her thoughts about her family’s superyacht experience onboard Azimut yacht TAIL LIGHTS. What lends credence to her comments is the fact she has chartered three times prior. In her own words,
“We just got off the boat this morning. This was my fourth trip on a (luxury yacht) charter vessel and found it to be at least equal to but in many ways better than the previous trips I had taken. Captain Steve Kemp was awesome. He was extremely organized and looked after every detail of the trip. When we needed to adjust he was quick to respond and very accommodating. The crew was fantastic and also very accommodating. The girls were all Johnny-on-the-spot with food, drinks, and any other need we had. The staterooms were always looked after and kept pristine during our trip. Very pleasant personalities and fun to talk to. Jeff made sure the boat and tender were operating perfectly and was also very accommodating when we wanted to tour the engine room. The boat itself was appointed very nicely and it was obvious that she had been upgraded recently. It looked brand new. I would highly recommend (yacht) Tail Lights and its crew, particularly Steve the captain. I certainly would look into chartering her again.”
Originally a 2011, her $1.5 million refit in 2016 changed so much. Improvements made include, for instance, a full paint job. Two tone dark and light gray in Stoppani Metallic acrylic paint is fabulous. Interior wood and floor refinishing. and new exterior and interior soft goods. For example, upholstery, cushions, decorative throw pillows, bed covers, linens, towels, etc. Continuing with the updates in addition are all new serviceware like china, crystal, silver ware, and table settings. Additionally, new Murray teak deck chairs on Fly bridge and Aft Deck, and new Westminster sun lounge beds on Fly bridge.
Also included in the refit:
The yacht accommodates up to 10 guests in 5 staterooms. She has 8 beds, consisting of 2 doubles, 2 twins, and 1 convertible configured as 2 Pullmen, 1 King, 2 Queens, 1 Double, and 4 Singles.
Watertoys include:
Rates for TAIL LIGHTS are from $75,000 per week, plus all running expenses and any applicable taxes.
This entry was posted in Yacht Charter Good Times Testimonials Special Offers Yacht of the Week and tagged Refit, Nassau, Azimut, Tail Lights, Westminster, 1-800 Yacht Charters, Bote, yacht charter Bahamas, Yamaha, Bahamas, Stoppani paint, motoryacht charter, yacht charter review, Gadgets, Bahamas yacht charter
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Delta Marine, a US-based shipbuilder, has announced the launch of its latest custom superyacht, motor yacht ARIANNA. Designed and engineered by the Delta Design Group, motor yacht ARIANNA is said to be the world’s largest all composite 50 meter full-displacement motoryacht.Launched in April 2012, M/Y ARIANNA, formerly Project 164041, has more than 780 gross tons ITC, a beam of nearly 34 feet, and over 7,500 square feet of living area, giving her more interior volume than any other yacht her length.
The Delta Design Group was commissioned by the yacht owner to create a Polynesian-inspired interior that is elegant, comfortable, and suitable for a family at home on the seas. The interior design is adorned with tropical hardwoods including Mascassar ebony, Wenge, and Koa. Balinese inspired touches such as a solid slab dining table and colorful blown glass lighting complete the design elements. Other unique details include inlaid silk carpets, organic fabrics, woven leather, and natural stone.
One design element worthy of mention is the large master stateroom on the upper deck. This cabin features a lounge as well as a private outdoor deck and dining area. Forward on the main deck, where the master stateroom is traditionally located, is a fully-equipped gym with a sauna, and a private office.
Per 1-800 Yacht Charters President, Jana Sheeder:
It is exciting to welcome another Mediterranean yacht charter vessel into our fleet. Her blown glass lighting, organic fabrics throughout, and sauna are special touches for a spectacular superyacht.
Roomy external seating areas are perfect for all’aperto dining or lounging in the sun. There is a large aft seating area on the main deck and the sun deck features a bathroom, hot tub, sun chairs, and a large island-style bar. Guests can escape the sun under a lightweight carbon fiber bimini cover.
An elevator provides access to all four decks.
This entry was posted in Yacht Charter News Yacht of the Week Educational and tagged sauna, luxury yacht charter, organic fabrics, natural stone, blown glass, 1-800 Yacht Charters, Delta Design Group, motor yacht Arianna, Jana Sheeder, president of 1-800 Yacht Charters, Balinese-style spa, elevator
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Freelance chef Jason Carruthers has joined the crew onboard the 37 meter Formula 1 inspired motor yacht AURELIA for the upcoming Balearic Island yacht charter season. Jason has spent the last 15 years traveling and honing his culinary skills, both on land an onboard private yacht charter vessels. His travels have helped him develop an extensive knowledge of international cuisine. Now living in Palma Mallorca, Carruthers joins the 6-person yacht charter crew on board the sleek superyacht, whose home port is also Palma.
Carruthers explains how he developed his talents for cooking:
“As a private chef I have worked on land and water and cooked in some incredibly remote places where sourcing ingredients can be a daily challenge. With extensive catering and consulting throughout Europe and working with chefs of all origins, I have been able to absorb a great knowledge of international cuisine.”
Aside from his culinary talents, Carruthers also holds an endorsement in Standards of Training, Certification, and Watchkeeping (SCTW Maritme), as well as certificates in hygiene, and firefighting, and sea survival.
As he has previously worked on yachts, Jana Sheeder, President of 1-800 Yacht Charters sees Carruthers as a natural fit to serving onboard motor yacht Aurelia – one of her most popular Balearic Island yacht charter vessels.
“Sometimes, chefs with limited experience on a yacht have difficulty with the transition from working in a restaurant or private home to serving onboard a superyacht,” says Sheeder. “Jason has a solid boating background, having served as both a chef and deckhand on motor yacht HUSH [38m] and motor yacht Osiana [25m]. He can drive a tender, take a turn on watch, and assist with safety issues.”
Jason’s new home at sea, Heesen yacht Aurelia (priced from €105,000 per week), is well-known in the Balearics.
Yacht charters in Spain require the vessel secure a Spanish charter license in order to begin an conclude charters within Spanish waters. Possessing this license gives Aurelia a distinct advantage over other charter vessels. Without this license, a yacht can either start or end a charter in Spain – but it cannot do both. This forces unlicensed yachts to spend part of the charter period in far-away France – adding additional fuel costs to the charter customer’s tab (not to mention the loss of precious charter time in Spain).
Aurelia offers accommodations for eight guests in four staterooms. With her non-traditional paint scheme inspired by Formula 1 racing team colors, the yacht is instantly recognizable. And just like a F-1 race car, this yacht is fast – hitting speeds of over 30 knots, while similar-sized motoryachts cruise at no more than 12-15 knots. Charting a yacht with such impressive speed capabilities means Balearic island yacht charter clients can explore the entire chain of islands – from Ibiza to Mallorca, within a week-long getaway.
This entry was posted in Educational Yacht of the Week and tagged Aurelia, 305-720-7245, 1-800 Yacht Charters, yacht charter Balearics, sea bass, yacht charter Spain, Balearics, Which superyachts are legal to charter in Spain?, fast superyacht, Menu, Jana Sheeder, Chef Carruthers, 1800yachtcharters, Race-Inspired, president of 1-800 Yacht Charters, HUSH, Spain yacht charter, Osiana, F1, Spain yacht charter license, Formula One, Text to book
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European luxury yacht charter customers tend to request superyachts built in Italy, Holland, and France. Their counterparts in America prefer a Trinity yacht charter vessel.
The Trinity yacht charter fleet stands toe-to-toe with the Benetti yacht charter vessels. It also rivals Lurssen yacht charter and Feadship yacht charter fleets. It’s all about luxury amenities and interiors.
Trinity Yachts earns its place as one of the world’s elite builders of custom superyachts. It has an emphasis on European quality, and steel and aluminum constructions. Trinity’s goal is to build a truly custom yacht that fulfills all of your unique cruising desires.
Most superyacht construction is a semi-production basis. Trinity Yachts creates the largest yachts available for mega yacht charters. Vessels up to 400 feet (123 meters) prevail in the industry. They work with many of the world’s most renowned naval architects and interior designers.
Now planning a Caribbean yacht charter or Mediterranean yacht charter holiday on one of these magnificent yachts has never been easier. Currently, there are 17 rent private yacht Trinity-built models available.
The newest and largest yachts include 54 meter KATHARINE, 50 meter LUMIERE II (ex-MINE GAMES), and 49 meter yachts LOHENGRIN, ANJILIS, and MUSTANG SALLY.
This entry was posted in Educational Yacht Charter and tagged trinity, mustang sally, Lumiere II, benetti yacht charter, mine games, motoryacht charter, lohengrin, Amels, superyachts, Feadship, superyacht builders, Mediterranean yacht charter, Trinity yacht charter, Lurssen, caribbean yacht charter, 1-800 Yacht Charters, anjilis
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Feedspot, a 4-star rated RSS Reader, has selected the luxury yachting lifestyle blog of 1-800 Yacht Charters as one of the Top 30 “Best Yacht Blogs on the Planet.“ The company joins a distinguished list that includes Reddit, and the boating magazines, Yachting and Yachting World.
In recognizing 1-800 Yacht Charters, Anuj Agarwal, founder of Feedspot said,
“This is the most comprehensive list of best Yacht blogs on the internet and I’m honoured to have you as part of this!”
According to Agarwal, the top 30 sites are selected and ranked based on the following criteria. For instance,
In responding to the award, Jana Sheeder, the President of 1-800 Yacht Charters thanked Feedspot for the recognition.
“There are hundreds of yachting-oriented websites and blogs, and to be selected for this award is truly an honor,” said Sheeder. “Our goal was to go beyond just describing the yachts in our fleet, in order to share the joys of the yachting lifestyle with our readers. We make it a point to cover diverse topics such as nautical fashion trends, travel tips, and last-minute vacation specials. Our USP is ‘Delivering the Superyacht Experience™,’ and that process begins with reliable information. Our blog is integral to that process. We work hard on our content for our readers. We welcome their comments and suggestions as to topics for us to cover.”
Feedspot is a modern RSS Reader.
“If you’re trying to keep up with news and content on multiple web sites, you’re faced with the never ending task of visiting those sites to check for new content,” says Agarwal. “Feedspot allows you to put all of your reading in one location.” Feedspot arranges their blog feeds in master categories such as Fashion, Education, Business, Health, Sports, and Culture.
For advertisement-free reading, Feedspot offers their premier service, Feedspot Gold. According to their website, this subscription-based service includes:
Additionally,
In conclusion, it’s time to plan your private yacht charter vacation! Do the warm waters of the Caribbean or the Bahamas sound intriguing? Charter from 1-800 Yacht Charters today. The award-winning yacht charter company with a Best Price Guarantee and 6 Star Customer Service. Contact us today to plan your Superyacht Experience!
This entry was posted in Reviews News Educational and tagged president of 1-800 Yacht Charters, Google Alerts, award-winning, RSS Feeds, the superyacht experience, Pocket, Twitter, Buffer, Feedspot, apps, RSS Reader, Blog Award, 1-800 Yacht Charters, Top 30, Awards, Dropbox, Evernote, Jana Sheeder, top blog, Facebook
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Ferretti Yacht SEA STREAM brings Luxury Charter to Seychelles
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What to Pack for a Sailboat Vacation
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